Shipping & Returns - In-Excess Direct
Shipping & Returns

We aim to offer you the most reasonable delivery options, no matter where you are. There are parcels and packages of all shapes and sizes being shipped out on a daily basis all around the UK and abroad. Our target is to process orders swiftly and get them sent out on the same day. If your order is placed before 1pm we will try our best to dispatch it on the same day, although this is not always possible due to varying demands. Any orders placed over the weekend will be processed and dispatched the next working day.

The method of delivery is automatically calculated during the checkout process depending on what item(s) you have added to your basket as it is weight orientated. Our delivery services are provided by Royal Mail and Parcel Force so you know your order will be in safe hands until it arrives. Royal Mail delivery services are operated between Monday and Saturday, whilst Parcel Force deliveries are made between Monday and Friday. This is subject to change over bank holidays and the festive period.

 Delivery Method Weight Estimated Delivery Time Price
Royal Mail Second Class Large Letter Up to 100g 2-3 working days £1.25
Royal Mail First Class Large Letter Up to 100g 1-2 working days £1.50
Royal Mail 48H Parcel Up to 2kg 2-3 working days £2.95
Royal Mail First Class Parcel Up to 1kg 1-2 working days £3.95
Royal Mail First Class Parcel Up to 2kg 1-2 working days £4.95
Parcel Force Express Up to 30kg 1-2 working days £6.95
Parcel Force Express Up to 60kg 1-2 working days £13.90
Parcel Force Economy Up to 30kg 2-3 working days £6.49
Parcel Force Economy Up to 60kg 2-3 working days £12.99

Parcel Force Large Economy

(For items over 1.5 metres)

Up to 30kg 2-3 working days £19.95
For larger deliveries please contact us on 01722 412233
International Shipping & Restrictions

At In-Excess UK LTD we offer global shipping and below you can find the list of countries that we deliver to as well as the relevant rates we charge depending on the country you are situated in. Our delivery services are provided by Royal Mail and Parcel Force so you know your order will be in safe hands until it arrives to you.

Disclaimer:  Due to certain international restrictions we are unable to send the following goods as they are prohibited outside the UK via our courier:
- Adhesives (contact adhesives, glues, etc)
- Liquids (paints, oils, etc)
- Aerosols (spray paints, etc)
- Corrosive substances (paint strippers, etc)
- Toxic substances (fertilisers, etc)
- Flammable solids & liquids

Due to these postage restrictions we will be forced to issue a refund of any items within orders that are prohibited with our courier.

Australia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £3.50
Royal Mail International Up to 1kg Up to 1kg £14.50
Royal Mail International Up to 2kg Up to 2kg £21.95

Austria
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Belgium
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Parcel Force Global Up to 30kg £10.95

Croatia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £30.95
Parcel Force Global Up to 60kg £61.90
Parcel Force Global Up to 90kg £92.85

Czech Republic
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Denmark
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £19.95

Estonia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Finland
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

France
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £19.95

Germany
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Greece
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £37.95

Guernsey
Delivery Method Weight Price
Parcel Force Global Up to 30kg £10.95

Hungary
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Ireland (Republic of)
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £3.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £15.95

Italy
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £18.95

Jersey
Delivery Method Weight Price
Parcel Force Global Up to 30kg £10.95

Latvia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Lithuania
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Luxembourg
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Parcel Force Global Up to 30kg £10.95

Monaco
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £19.95

Netherlands
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Parcel Force Global Up to 30kg £10.95

Norway
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Poland
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Portugal
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £29.95

Romania
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £30.95

San Marino
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Slovakia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Slovenia
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Spain
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £25.95

Sweden
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

Switzerland
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £2.95
Royal Mail International Up to 1kg Up to 1kg £8.95
Royal Mail International Up to 2kg Up to 2kg £13.50
Parcel Force Global Up to 30kg £22.95

United States of America
Delivery Method Weight Price
Royal Mail International Large Letter Up to 100g £3.50
Royal Mail International Up to 1kg Up to 1kg £13.50
Royal Mail International Up to 2kg Up to 2kg £19.50

 

 

 If you need to return anything...

In the rare circumstance that you might need to return an item you ordered, our returns policy lasts 30 days. If you have not returned your item within the 30 days we will be unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it, along with the original packaging. We will require your receipt or proof of purchase to process any returns which will be in your delivery upon arrival.

All returns are assessed on a case by case basis. Once your return is received and inspected we will send you an email to let you know that we have received your returned item along with the action we intend to take with it. If approved your refund will be applied to your credit card or Paypal account; within a certain amount of days for the tendered amount.

We will only replace items if they are defective or damaged. You will be responsible for paying your own shipping costs to return your item, if it's value is over £10 you should consider using a tracked service. If you receive a refund, the cost of initial shipping will be deducted from your refund.

All returns should be sent to:
Returns Department
In-Excess
Anchor House
Netherhampton Road
Harnham, Salisbury
Wiltshire, SP2 8RA

If you require any more information on returning your item please contact us on 01722 412233 and we can run through the procedure with you.